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User Surveys

User satisfaction survey of FY2023

User satisfaction survey of FY2023 was conducted from May 8, 2023 to October 31, 2023. We appreciate your feedback. The results will be posted on the NDL website in spring 2024.

Results of user surveys

The NDL conducted surveys for on-site users and surveys for remote users every other year from FY2004 to FY2017. Since FY2018 the NDL has conducted surveys for both on-site and remote users every year. Remote users are people who utilize our library services without visiting the NDL.

We will seriously consider the issues we have identified through the surveys in order to improve our services and operations.

Previous survey results

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