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User Surveys

User satisfaction survey of FY2021

We have prepared a questionnaire for users of the National Diet Library (NDL). Please help us improve the usability of the NDL by answering this questionnaire.

  • Period : From May 6, 2021(Thu.) to October 31, 2021(Sun.)
  • Contact : Planning Division, Administrative Department, National Diet Library, Japan (hyokaat n d l dot g o dot j p)

* This is an anonymous survey. It will take about 5 to 10 minutes to complete.

* Answers are processed statistically and individual answers are not linked to the respondent. Also, the data will not be used for any purpose other than this survey.

* The results of this questionnaire will be posted on the NDL website.

Results of User Surveys

The NDL conducted surveys for on-site users and surveys for remote users every other year from FY2004 to FY2017. Since FY2018 the NDL has conducted surveys for both on-site and remote users every year. Remote users are people who utilize our library services without visiting the NDL.

We will seriously consider the issues we have identified through the surveys in order to improve our services and operations.

Previous survey results

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