Activity Performance Evaluation
The National Diet Library (NDL) reflects the results of assessment, analysis, and evaluation of its own activities (services and operations) into future planning and activities.
Evaluation of each fiscal year
Each fiscal year, the NDL formulates the framework for the Activity Performance Evaluation. After the fiscal year ends, we comprehensively evaluate the status considering the trends and targets reached for quantitative indicators, as well as the state of implementation of each activity.
- Activity Performance Evaluation in FY2025
- Framework for Activity Performance Evaluation in FY2026 (Japanese text only)(PDF/401KB)
Our previous framework and results
The NDL has been running the evaluation system for service improvement since FY2004. The system underwent revision in FY2007-2008 and became the Activity Performance Evaluation.
- FY2024
Activity Performance Evaluation in FY2024 - FY2023
Activity Performance Evaluation in FY2023 - FY2022
Activity Performance Evaluation in FY2022 - FY2021
Activity Performance Evaluation in FY2021 - FY2020
Midterm Comprehensive Evaluation - FY2019
Midterm Provisional Evaluation - FY2018
Activity Performance Evaluation in FY2018 - FY2017
Activity Performance Evaluation in FY2017 - FY2016
Activity Performance Evaluation in FY2016 - FY2015
Activity Performance Evaluation in FY2015 - FY2014
Activity Performance Evaluation in FY2014 - FY2013
Activity Performance Evaluation in FY2013 - FY2012
Priority Objectives and their Evaluation - FY2011
FY 2011 progress report (PDF: 1.11MB)
Priority Objectives and their Evaluation
(*)The NDL published the "FY 2011 progress report", based on the findings of the annual performance evaluation. - FY2010
Priority Objectives and their Evaluation - FY2009
Priority Objectives and their Evaluation - FY2008
Priority Objectives and their Evaluation
Service Standards and their Evaluation(*)
(*)We replaced Service Standards with Service Performance Indicators which show the performance of library services to users since FY2009. - FY2007
Priority Objectives and their Evaluation
Service Standards and their Evaluation - FY2006
Priority Objectives and their Evaluation
Service Standards and their Evaluation - FY2005
Priority Objectives and their Evaluation
Service Standards and their Evaluation - FY2004
Priority Objectives and their Evaluation
Service Standards and their Evaluation
Expert Council on Evaluation
To ensure objectivity and neutrality of the evaluation and to properly reflect the results in the activities of the NDL, we have relied on the Expert Council on Evaluation to serve as an external watchdog since FY2009.
Actual performance measurement
We maintain a wide range of statistics for assessing exact quantities of services provided by sampling the days required to provide services. These figures are published as Service Performance Indicators (Japanese). In addition, we continually assess customer satisfaction and demands for improved services through annual user surveys each fiscal year.