National Diet Library Newsletter
No. 189, June 2013
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Results of the user questionnaire survey FY2012 now available on the NDL website
The National Diet Library (NDL) conducts biennial surveys for on-site users and remote users, people utilizing the off-site library services such as digital library and copying order via the Internet, in order to figure out the trends of use, user satisfaction and requests.
In FY2012, the NDL conducted remote-user surveys shown in the table below. We sincerely thank participants for responding to the questionnaires. The results of the surveys are available on the NDL website. The results are utilized to improve the library services.
| Type of survey | Respondents | Period | Responses collected | Questionnaire distributed (libraries) |
Response rate(%) |
|---|---|---|---|---|---|
| NDL Websitei | Remote users (individual) | Jun. 25 - Sep. 28 | 914 | - | - |
| Librariesii | Domestic libraries and related institutions | Jul.17 - Aug.17 | 985 | 1,297 | 75.9% |
- The respondents entered their answers into the online form.
- 1,297 institutions extracted from the domestic libraries and relevant institutions which utilize the copying service for remote users were surveyed by mail.
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