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TOP > For Librarianss > Frequently asked questions > Copy, Reproduction

Frequently asked questions : Copy, Reproduction

Here we answer frequently asked questions from librarians to the National Diet Library.

Frequently asked questions

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Q
How can I make a request via the Internet?
A
Please apply for our user registration system beforehand. For more information, please refer to "User Registration for Institutions."
With the user ID number and the password given to registered users, you can access to the retrieval screens and then to the application screens Japanese version of the NDL-OPAC (Online Public Access Catalog).

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Q
When applying for copying, what sort of information do I need?
A
The item be in the National Diet Library's collections, and the Library requires information clearly that indicates the location to be copied in the document. Please check NDL-OPAC etc. in advance.
Book
  • Book name
  • Specific chapter name, title of paper etc., (refer to table of contents for locations to be copied), and relevant pages
Journal
  • Periodical name
  • Issue number or exact date of publication
  • Title of paper, author's name, and relevant pages
Newspaper
  • Newspaper name
  • Edition (e.g. Tokyo edition/Osaka edition etc.)
  • Publication date
  • Specified morning or evening edition
  • Article name (heading) and relevant pages

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Q
What about payment methods and the costs of ordering copies?
A
In addition to copying fees, postage and delivery fees will be charged (at actual cost).

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Q
How many days does it take for copies to arrive?
A
Normally, delivery takes about 5 business days after your application is accepted. This does not include the number of days it takes for mail or courier delivery.
However, depending on the application content and status of the materials, it may take longer to deliver. Moreover, you are not able to specify the delivery day.

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Q
I applied for multiple copies on the same day, but they arrived in several separate lots. Why is this?
A
There are three main reasons, listed below:
  • Copied materials may have been sent out from the respective holdings of different libraries (the Tokyo Main Library, the Kansai-kan Library, or the International Library of Children's Literature).
  • An envelope is packed and sent out to each applicant. (If applying via other libraries etc.)
  • For some applications, the Library needs to confirm content and collection details, which may take some days to complete. Copies that are completed earlier will be received earlier.

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Q
Can I cancel or amend a copying order after making the application?
A
As a general rule, applications cannot be canceled or amended. If you have sent an erroneous application, or in case of unavoidable circumstances, please contact ILL section at the Kansai-kan Library as soon as possible.
However, if copying of your application is already underway, it cannot be canceled. In this case, we will send your copies as usual and you will be required to pay the predetermined fee.
Public Services Division, Kansai-kan Library
E-mail:ill-secat n d l dot g o dot j p

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Q
Issues of periodicals that I am searching for in NDL-OPAC do not appear in the "Collection Details" screen. How do I apply for these?
A
Some issue numbers other than those displayed in the holdings of NDL-OPAC are marked "一覧に表示されない資料を所蔵しています (Holdings include materials that do not appear in this list.)" In such cases, you can apply for copying by specifying the volume or exact date of issue from the item's "複写 (Copying)" link. Please be sure to confirm the holdings before doing this. You should also refer to NDL-OPAC help screen "4. 申込方法 (Application method)" (in Japanese).

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Q
How to apply for the copy service and loan service?
A
There are two ways to request for copies and materials: (1)NDL-OPAC(via Internet) and (2)Request by mail. (1) takes less time sending copies or materials.
You can request via FAX only for materials which are not available by NDL-OPAC.

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