No.71, July 2011

Special topic: Reference Services

• [Japan] Collaborative Reference Database – try of cooperation
• [Malaysia] Reference Services
• [New Zealand] Refreshing Our Research Services
• [Singapore] Tracking Reference Services and Processes at the National Library Singapore

CDNLAO Meeting

• [Korea] Hosting the 19th Conference of Directors of National Libraries in Asia and Oceania

News

• [New Zealand] Message from William (Bill) Macnaught, National Librarian, National Library of New Zealand

Information from the editorial office

• About CDNLAO Discussion Forum
• Special topic of the next issue

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• Newsletter top

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