CDNLAO Newsletter

No. 51, November 2004

==== Special Topic: Strategic planning in the management process ===

(News from the National Library of Malaysia )

NATIONAL LIBRARY OF MALAYSIA STRATEGIC PLAN 2004-2005

by Shahrozat Ibrahim
Deputy Director
Corporate Planning and Policy Division
National Library of Malaysia

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INTRODUCTION
NLM'S STRATEGIC PLAN 2004-2005
STRATEGIC THRUSTS AND OBJECTIVES
CONCLUSION

INTRODUCTION

The National Library of Malaysia (NLM) is a Federal Department under the Ministry of Education. It was set up under the National Library Act 1972 which was subsequently amended as the National Library Act (Amendment) 1987. The purpose and objectives of NLM as stipulated in the Act are:

  • to make available for the use of present and future generations a national collection of library resources,
  • to facilitate nation-wide access to library resources available within the country and abroad, and
  • to provide leadership on matters pertaining to libraries
The NLM is also the agency responsible for the enforcement of the Deposit of Library Material Act, 1986. The objectives of the NLM as a National Depository Centre are:
  • to provide for the conservation and use of library materials published in Malaysia
  • to create standard bibliographic record of library materials published in Malaysia
  • to maintain statistical records of library materials published in Malaysia
The NLM's philosophy, vision and mission statements are: 
 
Philosophy
Development of a reading culture in Malaysian society through life-long learning towards enhancing knowledge
Vision
To be a premier library in providing world class network of library services towards achieving the objectives of the National Vision Policy
Mission 
To enable all Malaysians equitable access to information and library services and to utilise knowledge resources through a National Digital Library System (PERDANA)

  NLM'S STRATEGIC PLAN 2004-2005

The NLM's Strategic Plan 2004-2005 sets out the vision, strategic thrusts and objectives, and action plan that will govern the National Library for the next two years. It provides the direction for NLM and a way to convey its perspectives and intentions to others who share its interests, programmes and support the library's efforts. The Strategic Plan has helped NLM to focus its energy and resources and ensure that members of the organisation are working toward the same goals. Through SWOT Analysis NLM's Strengths, Weaknesses, Opportunities and Threats were identified and examined. By carrying out an analysis using the SWOT framework, it has helped NLM to focus its activities into areas where it is strong and where the greatest opportunities lie.
 

STRATEGIC THRUSTS AND OBJECTIVES

The following are the seven (7) Strategic Thrusts of NLM's Strategic Plan:

  • to review and update the functions and roles of the National Library of Malaysia in line with the national development,
  • to develop NLM's information services as a centre of excellence for Malaysiana and ensure availability of world class services,
  • to implement a comprehensive human resources development programme and enhance the competency and expertise of library and information personnel,
  • to optimise the application of information and Communication Technology (ICT) in the management of organisation information system and the National Digital Library System Network (PERDANA),
  • to bridge the digital divide and provide nationwide access to knowledge and information resources,
  • to undertake research in critical areas and the production of electronic publications for the development and promotion of library and information services; and
  • to widen and intensify the impact of the national reading acculturation programme and the role of libraries in life-long learning
The objectives of the seven Strategic Thrusts outlined above set out the action/implementation plans for the key strategies which take into consideration the critical success factors, performance indicators and deadlines. Review of NLM's Strategic Plan 2004-2005 was carried out in mid-2004 which include refining, revising and restating NLM's action/implementation plans for the second half of 2004 and 2005. The objectives to achieve the 7 Strategic Thrusts are outlines as follows:
 

1. To review and update the functions and roles of the National Library of Malaysia in line with national development

   Objectives:

  • To enhance the efficiency and effectiveness in achieving the organisation's mission
  • To enhance and services of the NLM at national and international levels
  • To enhance the implementation of quality programmes of the NLM
  • To revise the laws and policies pertaining to the NLM
  • To ensure strong leadership of the NLM at all levels
  • To promote the NLM's services to society
  • To enhance the financial management performance of the NLM and the State Public Libraries
  • To corporatise the NLM
  • To encourage voluntary services in activities carried out by the NLM
2. To realise NLM's information services as a centre of excellence for Malaysiana and ensure availability of world class library services

   Objectives:

  • To strengthen the Malaysiana collection to fulfill the role of the library as stipulated in the related Acts
  • To strengthen the delivery of information and services to meet the needs of library users
  • To promote knowledge sources and information services provided through publications and continuous marketing programmes
  • To utilize ICT facilities to develop Malaysiana digital content
  • To enhance the preservation of Malaysiana knowledge resources as the nation's intellectual heritage
  • To ensure the quality of documentation of library resources in accordance with the national and international standards and rules
  • To enhance the information service infrastructure to ensure the efficient and effective delivery of services
  • To ensure the competency level of staff through continuous in service training and coaching


3. To implement a comprehensive human resources development programme to enhance the competency and expertise of library and information personnel

   Objectives:

  • To provide Competency Development Programmes for Librarians and staff of National Library of Malaysia and Common User Library Service
  • To upgrade the Human Resource Development Division into a Training Institute of Librarianship and Knowledge Management to cope with the training needs in library and information services at the national level including the education and private sectors
  • To ensure that all library personnels are given the opportunity to participate in courses/examinations as required under the Malaysian Remuneration System
  • To enhance continuous educational programmes for NLM/Common User Library Service to support the library's vision and objectives
  • To establish smart partnership with local university faculties of library studies and information management
  • To enhance training programmes at the international level


4. To optimise the application of Information and Communication Technology (ICT) in the management of organisation information system and the National Digital Library System Network (PERDANA)

   Objectives:

  • To enhance NLM's ICT infrastructure to support the continuous needs of the organisation's Information Management System
  • To maximise ICT application in organisation management and operation 
  • To ascertain smooth operation of the integrated library system to ensure effective development of library services and to satisfy clients' needs
  • To plan and implement the development of PERDANA System as outlined in the Consultant's Implementation Strategic Plan PERDANA System, Phase II
  • To ensure efficient and effective management of ICT initiations involving NLM
5. To bridge the digital divide and provide nationwide access to knowledge and information resources

   Objectives:

  • To widen the network of library services to all districts, mukims and villages
  • To ensure a balanced distribution of public libraries in the states
  • To ensure the implementation of NLM's development projects under the 8th Malaysia Plan
  • To enhance the development of special library services throughout the country through advisory and consultancy services
  • To enhance the role of advisory services towards the development of special libraries
  • To strengthen the provision of library services through the use of ICT


6. To undertake research in critical areas and the production of electronic publications for the development and promotion of library and information services; and

   Objectives:

  • To enhance the role of NLM as a centre of excellence for research in library and information services at the national level
  • To inculcate research culture in librarianship, library and information services as well as literacy and reading
  • To enhance the ability and quality of NLM's publications in printed and electronic formats


7. To widen and intensify the impact of the national reading acculturation programme and the role of libraries in life-long learning

   Objectives:

  • To ensure the National Reading Campaign is implemented widely and continuously to increase the reading habit culture amongst society
  • To enhance knowledge and skills toward making reading habit a way of life
  • To ensure the National Reading Agenda is implemented at the National Level in achieving a knowledge society
  • To enhance access and sharing of information in reading promotion and information literacy
CONCLUSION

NLM's Strategic Plan 2004-2005 has and will determine its direction for the next year or more, how and whether it is going to achieve it. There is no doubt that NLM's Strategic Plan has helped the library ensure the most effective use of its resources and bring together everyone's best efforts and consensus about the future of the library.

NLM Strategic Plan

A Strategic Plan retreat was held on 8-11 February 
2004 in Malacca to discuss and review the Plan for 2004-2005.
NLM Strategic Plan

 

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