Results of the remote user survey of FY2008
Last updated 2008-12-25
In FY2008, the NDL conducted two types of surveys for remote users shown in the table below.
For the survey of the NDL website, questionnaire forms were put on the website so that respondents could complete and submit answers online. For the survey of libraries, questionnaire forms were sent to 1,300 libraries randomly chosen from libraries registered in our user registration system.
The NDL website survey was conducted from July to September 2008, and the Library survey was conducted in August 2008. We thank participants for responding to the questionnaire.
| Type of survey |
Respondents | Period | Responses collected |
Questionnaire distributed (libraries) |
Response rate (%) |
|---|---|---|---|---|---|
| NDL Website | Remote users (individual) | July 15 - Sep. 30 | 924 | - | - |
| Libraries ( * ) | Domestic libraries and related institutions | Aug. 1 - 29 | 1,103 | 1,300 | 84.8 |
*Libraries inside Japan, excluding branch libraries in the executive and judicial branches of the government
Outline of the survey results
- NDL website survey
- Library survey
- (1) Do you use the NDL website?
- (2) Do you use the copying service by postal mail?
- (3) Do you use the interlibrary loan service?
- (4) Do you use the reference service?
- (5) How satisfied are you with the overall services of the NDL?
- (6) How do you rate your degree of satisfaction with each of the NDL services? What improvements to the services would you like to see most?